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Home > About Us – The Jordan Insurance Agency Charlotte NC

About Us


Taking You Through the Journey of the Best Independent Insurance Agency in Charlotte

The Jordan Insurance Agency is a locally-owned, independent insurance agency in Charlotte, NC. Being an independent insurance broker, our clients have the flexibility to compare and shop from a wide range of insurance products. Unlike a captive insurance agent that works with a single insurance company, we represent multiple top-notch insurance carriers, helping you choose a plan that best suits your insurance needs and budget.

We pride a team of dedicated insurance professionals with years of experience who continuously upgrade themselves to help you with the right insurance products and best prices.

 Our History

The Jordan Insurance Agency Charlotte NC is the brainchild of Billy Jordan and was established in 2006. The idea of setting up an independent insurance agency came to his mind when he witnessed tremendous frustration and agony due to lack of proper advice understanding his mother’s health insurance plan who was suffering from Stage IV cancer.

He recognized the importance of having an advisor who can guide with insurance – not only helping choose the right coverage options, but also aiding in fast and hassle-free claim settlement process. With this thought, The Jordan Insurance Agency was established, helping individuals and businesses with expert insurance advice and the best coverage plans for their insurance needs.

Mission & Vision

Mission:

We are a professional insurance agency with the mission to build valuable partnerships with our clients, our people, and insurance carriers we represent. Our excellence lies in outstanding service, superior knowledge, integrity, and attention to details in delivering customized insurance solutions.

We are dedicated to bringing quality insurance products to our clients while providing excellent service at an affordable price. We strive to remain innovative and flexible to address the changing insurance needs of our clients.

Vision:

We envision setting the highest standards of excellence by providing the right service and support for our clients, and exceeding their expectations.

Our Core Values

Being a trusted Charlotte insurance firm, our core values lie in:

  •      Integrity: We serve as your insurance advocate, providing the best insurance plan you need – not what the insurance company wants to sell.
  •      Fairness: We provide impartial insurance advice, helping you choose an insurance product that is most suitable to secure your financial future.
  •      Learning: Our team continuously upgrades their knowledge in the latest industry developments, providing the best insurance solutions to our clients.
  •      Customer Excellence: Customers are our foremost priority and we give utmost attention to ensure we exceed their expectations with our services.

Achievements and Recognitions

Continuous professional development and customer service excellence make The Jordan Insurance Agency Charlotte NC the most trusted choice for individual and business insurance buyers. We have served as the Endorsed Local Provider for the Dave Ramsey Show in 2011 in Charlotte and received over 1,700 requests. Additionally, we have over 250+ positive reviews on Bing, Yahoo, and Customer Lobby, with A+ rating with the BBB for the past fifteen years.

Wondering where to find the best independent insurance agent near me? We are your trusted insurance agency, providing the best insurance coverage plans at a competitive price.    

The coverage you need, to always be prepared. Logo
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Location 13925 Ballantyne Corporate Pl
Charlotte, NC 28277

Toll Free: (800) 648-3870
Local: (704) 926-7565
Fax: (866) 910-0726
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